Terms of Agreement
Please read these terms carefully before using any of our services. Last updated: June 2025.
1. Acceptance of Terms
By accessing or using any services provided by Rebounce Group ("Rebounce", "we", "us", or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
These terms apply to all clients, visitors, and users who access or use our website, products, or services. We reserve the right to modify these terms at any time, and continued use of our services constitutes acceptance of any updated terms.
2. Services
Rebounce Group provides digital services including but not limited to website development and design, mobile application development, search engine optimisation (SEO), web hosting, domain registration, custom management systems, and website maintenance.
All services are subject to a separate written agreement or proposal accepted by both parties. The scope, timeline, and pricing for each engagement are defined in project proposals or contracts issued by Rebounce.
3. Payment Terms
Payment schedules are outlined in individual project proposals. Generally, a deposit is required before work commences, with the remaining balance due upon project completion or as otherwise agreed.
We accept payment via M-Pesa, bank EFT, Visa/Mastercard, and PayPal. All prices are quoted in Kenyan Shillings (KES) unless otherwise stated. Invoices are payable within 7 days of issue unless alternate terms are agreed in writing.
Late payments may incur a 5% monthly surcharge. Rebounce reserves the right to suspend services for overdue accounts.
4. Intellectual Property
Upon receipt of full and final payment, the client owns all custom code, designs, and content created specifically for their project. Rebounce retains the right to display the completed work in its portfolio and marketing materials unless the client requests otherwise in writing.
Third-party components, libraries, themes, or plugins remain subject to their respective licences. Rebounce is not responsible for any licence violations arising from client-requested use of third-party materials.
5. Confidentiality
Both parties agree to keep confidential any proprietary information shared during the project. Rebounce will not disclose client business information, data, or credentials to any third party without written consent, except where required by law.
Clients must keep login credentials, API keys, and any access details provided by Rebounce secure and confidential. Rebounce is not liable for breaches resulting from client mishandling of credentials.
6. Warranties & Disclaimers
Rebounce warrants that services will be performed with reasonable skill and care. We provide a 30-day bug-fix warranty after project delivery, covering defects in our own code.
We do not warrant uninterrupted or error-free operation of any website or application, as factors outside our control (hosting infrastructure, third-party APIs, internet connectivity) may affect availability.
Services are provided "as is" beyond the warranty period. Any additional maintenance is subject to a separate maintenance agreement.
7. Limitation of Liability
To the fullest extent permitted by Kenyan law, Rebounce's total liability for any claim arising from our services shall not exceed the total fees paid by the client for the specific project giving rise to the claim.
Rebounce shall not be liable for any indirect, incidental, special, or consequential damages, including lost revenue, lost data, or loss of business opportunity, even if advised of the possibility of such damages.
8. Termination
Either party may terminate a project engagement with 14 days' written notice. The client is responsible for payment of all work completed up to the date of termination.
Rebounce reserves the right to immediately terminate services if the client engages in unlawful activity, fails to pay invoices after reasonable notice, or violates these terms.
Upon termination, Rebounce will deliver all completed work assets to the client, subject to outstanding payments being settled.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising from these terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of Kenya.
We encourage clients to first contact us directly to resolve any disputes amicably before pursuing legal action.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: info@rebouncedev.co.ke Phone: +254 792 572 737 WhatsApp: wa.me/254792572737
Rebounce Group, Mombasa, Kenya.
These terms were last updated in June 2025. Rebounce Group reserves the right to update these terms at any time. Continued use of our services following any changes constitutes acceptance of the new terms. For questions, contact info@rebouncedev.co.ke.